Program Information

Spectacular achievement is preceded by spectacular preparation. This presentation helps participants plan their way to success, create clear and defined goals, and learn key components of goal setting. Manage multiple priorities, eliminate stress in decision making, and take control of your social, business, and family lives.

Diversity is measured by emphasizing differences and similarities in all individuals and understanding. Everyone's strengths and weaknesses, for your organization to succeed. You must recognize and respect those whose skills are strong enough to take the team where it needs to go. Your style of coaching has the power to enhance relationships, open lines of communication, and improve credibility with others, collaboration, cooperation, and coaching bring quality excellence and integrity in the workplace.

We’ve come together to bring you the tools + strategies you can use. SPARK: Challenges In The Work Space during COVID 19 ( Coming together to Ignite The Restart ) SPARK – Five Platinum Service Principles for Creating Customers For Life See customers as guests Personalize with a connection Anticipate needs Respond appropriately Keep them […]

LEARNING OBJECTIVES: At the end of this workshop, you will be able to: Prioritize, plan, and manage your time. Identify your primary leadership style. Develop some flexibility to use other leadership styles. Determine ways you can meet the needs of employees and co-workers through communication and coaching. Explore ways to make conflict a powerful force […]

The true reward of something well done is to have done it. Some people only dream of success, while others wake up and work hard at it. Work on your lifelong dream, become successful, and people will compensate you for what you love to do. Participants will address challenges in the workplace, because of poor planning, eliminate communication distractions and focus on not just personal, but also team goals. Choosing right over wrong, ethics over convenience, and truth over popularity. Concentrating on their own behavior and not that of their counterparts, enables most people to listen and respond positively without defending themselves.

Engage, connect, transform, now is the time for excellent customer service. Everything you do that is customer service-based is marketing. Every phone call, every email, and every face‐to‐face Interaction with a customer is all marketing.